Algemene Reisvoorwaarden

7.1.6 Luggage and Allowance
The baggage allowance is 20 kg per participant for regular economy class flights, 15 kg for charter flights and vary in the low cost flights from airline to another. Any excess baggage will be subject to an extra payment on site by the passenger according to the scale in force.

It is prohibited to carry dangerous objects and products on board such as controlled substances, firearms, explosives, oxygen, compressed air or flammable products, etc.

Geo Tours is not responsible for loss, theft and / or damage to the Customer's personal items and / or luggage (including the periods of embarkation and disembarkation).
Geo Tours advises the travellers:
- To have additional baggage insurance,
- To have a report drawn up what will be requested by the insurance company in the event of damage or loss.

Geo Tours cannot be held liable for items left on board after final disembarkation.
It is up to the Traveler to check that he does not forget anything in airplane.
Geo Tours declines all responsibility for money, documents, jewelry and other valuables kept elsewhere than in the safes provided by the hotels and cruise ships for this purpose.

7.1.7 Smoking on Board
More and more flights are non-smoking and the organizer cannot be held responsible if a smoking customer travels on an exclusively non-smoking flight or cannot obtain a seat in the area reserved for smokers. The allocation of smoking or non-smoking seats cannot be guaranteed.

7.2 Cancellation
7.2.1 Cancellation by the customer
Any cancellation by customer will result a cancellation fees, it is variable from airline to another airline, the cancellation conditions for each airline will be available upon request while reserving your flight.

7.2.2 Cancellation by the customer following a modification by the airline  
Any cancellation by customers, following a modification(s) of the flight plan will result in normal cancellation fees.

7.3 Passengers 

7.3.1 Infants (Babies)
Infants (Babies) are not entitled to any deductible, the age of Infants from 1+ day old and under 2 years old

7.3.2 Pregnant women
Airlines may refuse boarding to a pregnant woman. Geo Tours cannot be held responsible for this decision. The Customer must inform Geo Tours in writing of the presence of a pregnant woman at least one week before departure so that Geo Tours can ensure that it is possible to embark. A medical certificate of good health and without contraindication to travel may also be required by some airlines. It must be established by a doctor at most 15 days before the date of travel, regardless of the date of the onset of pregnancy. This certificate must specify in which month the pregnancy is located at the time of travel and mention the absence of pathological condition.

7.3.3 Minors
Minors aged from 5+ and under 12 years old cannot travel alone. However, some airlines provide special assistance and an escort service for passengers aged 12 and 17 years old.

This service must be requested by the Customer before confirming the reservation. Sometimes this service is subject to additional charges, so we advise you to check with the airline before confirming the reservation. Likewise, it must be taken into account that a child under the age of 18 cannot be responsible for another minor.

Un-accompanied minor children must present themselves for boarding with original and valid identity documents (passport , national identity card and/or other documents according to the destination requirements ); these documents must be presented systematically, in particular in the case of stopovers and for all journeys. A form made available to the airline at the boarding counter must be completed. Parents, teachers or any person vested with parental authority and duly authorized must present identity documents in the process of (national identity card or passport).

According to the airline, minors can travel un-accompanied as long as the airline offers this service. Each airline has its own policy in this area and impose age limits or even prohibit the transport of unaccompanied minors. It is strongly advised to check the conditions of the airline before booking.

Internet reservations for unaccompanied minors are not possible; these reservations must be made through our call center. We remind you that, as a general rule, low cost airlines do not accept unaccompanied minors.

Please note: Some airlines have adopted a quota policy for the number of minors accepted on board the aircraft and per flight. This technical constraint imposed by the airlines obliges the Intermediary to question the company; the response time is 24 hours per company and for each file. If the quota is reached, the Intermediary will inform the Buyer of this unavailability. In this case, Our responsibility could not be engaged.

7.4 Flights at special fares and charters
We also specify that the regulation of flights at special fares and charters does not authorize, even in the event of force majeure, the reimbursement of journeys not made, or that of the additional costs entailed by such a situation. The air carrier also reserves the right, in the event of force majeure, to transport customers by any mode of transport of its choice - with reasonable diligence - without any compensation being able to be claimed by the passengers concerned.

7.5 Direct Flights
The flight routings used in connection with our holidays may be used on special fares which do not necessarily take the most direct route. Some itineraries require a change of aircraft en route. A flight that is described as direct is one where there is no need to change aircraft during the journey. However stops may be made en route for re-fuelling or to let passengers on and/ or off. Details of any stops will be given on your itinerary wherever possible. However, should you require this information at an earlier stage, please check with your Travel Agent and/or our Sales staff at the time of booking,

7.6 Code Share Flights
It is a common practice for scheduled airlines to use a code share system, which may include you flying with a partner airline. Where this situation arises, it is not classed as a major change.

7.7 Customer Behavior
It is your responsibility not to engage in behavior that is inappropriate, prejudices or endangers third parties or that risks causing damage to property belonging to third parties (including, in particular, due to intoxication and / or an air rage) during your vacation or when using any of the service / product.
If your behavior is inappropriate and / or harms a third parties or risks causing damage to property belonging to third parties, we and / or our representative / Travel Provider (e.g. airline staff) may / may cancel your reservation; in this case, our responsibility and that of our Travel Supplier(s) will cease immediately and you will not be entitled to any reimbursement, any payment of compensation, nor to the reimbursement of costs incurred as a result of this termination. Furthermore, You will have to reimburse us for all the costs that we have incurred in connection with this termination.


08 SIGHTSEEING | EXCURSIONS | SHORE EXCURSIONS

8.1 Sightseeing | Excursions | Shore Excursions

8.1.1 Lost Vouchers
You must keep your Voucher safe. If you lose your voucher, please contact our local team and inforom them in advance to enable issuing a replacement, it is not possible to join any of the tours without a valid Voucher,  otherwise you will be charged the full Voucher price

8.1.2 Departure Points and Times
Geotours endeavours to provide departure points and times for the service which are as accurate as possible. However, Geotours reserves the right to vary such departure points and times without notice, as circumstances require.

8.1.3 Tour Route
Geotours reserves the right to deviate from the route of a service in the event of marches, parades or where reasonably prudent to do so in the light of circumstances beyond Geotours’s control. 
The order of the tour may change, but the integrity of the tour will be respected

8.1.4 Vehicules and Vehicule Safety
While Geotours endeavours to operate modern, air-conditioned vehicules , it reserves the right to operate from time to time alternative vehicules, especially in bad weather.

8.1.5 Pricing and Promotional Offers
Geotours may from time to time offer discounts or promotional offers, with or without a discount or promotional code. Discounts with codes are usually only valid for one transaction and, once the code is used, it will be deactivated and will no longer be valid. Geotours does not bear any responsibility or liability for discounts or promotional offers published on external websites and reserves the right to withdraw any discounts and promotional offers at any time without notice.

8.1.6 Booking Validity
The booking for any of our Sightseeing, Excursion, Tour is related to a specific date and time, missing it or leaving it during it works for any reason will be considered as “No Show” and the cancellation conditions applies

For the execution of the programs, the organizer calls on various service providers such as carriers, hoteliers, travel agents, etc... Acting as an intermediary between the client, on the one hand, and the various service providers, on the other hand, the organizer cannot be held liable in the event of accidents, injuries, delays, damage, loss or theft. '' effects and baggage or for any irregularity that could arise through the fault or negligence of one of these providers who will retain, in any event, towards any participant, the responsibilities specific to their activity under the statutes which govern them, their national legislation or international conventions establishing, among other provisions, a limit of responsibilities. Likewise, the organizer cannot be held responsible for changes to timetables or routes, change of airport, train or bus station, removal of part of the program, closure of certain monuments or sites to the public. whose visit is scheduled in the program or the cancellation of a Start Date caused by external events such as strikes, technical incidents, air overloads, rail damage, bad weather, adverse weather conditions, requisitions, governmental decisions, political events, changing of water levels of a River or at the Sea, closing of locks, etc…

In the event that the Start Date is found to be delayed or the End Date brought forward or delayed due to one or more of the aforementioned circumstances, the customer may not claim any reimbursement or compensation for damage suffered. However, even in these cases, the organizer will endeavor to seek solutions capable of overcoming the difficulties that have arisen. If after the late arrival of a flight, the scheduled night could not be spent at the hotel partly or completely, the customer cannot claim any reimbursement for the non-use of the overnight stay, this delay attributable to the company air travel resulting in no refund by the hotel. The organizer may also have to substitute a means of transport for another or a hotel / boat for another, take a route different from that programmed or cancel certain excursions and visits, this when the circumstances force it. In no case will these modifications give rise to compensation.
The organizer cannot be held responsible and the client cannot claim any compensation in the event of a change in timetables or itineraries occurring even after the delivery of service vouchers. All the information included in the organizer's programs, prospectuses and other leaflets, as well as that communicated by its departments, is obtained from the best sources and given in good faith; they are provided for information only and cannot in any case engage the slightest responsibility of the organizer. The description of the itineraries, places to stay or on-site services is that known or planned when the ONLINE brochures or promotion is published. Any modification brought to the attention of the organizer will be reported to the customer before Start Date. However, no compensation can be envisaged for the non-enjoyment of a service which could not have been provided due to technical reasons or cases of force majeure. Following major modifications which would significantly reduce the interest or the pleasure of the trip, Package or accommodation, the customer has the possibility of maintaining it or canceling it without any cost, without this cancellation giving rise to a request for compensation for damage suffered.


11 ACCOMMODATION (Hotels | Motels | Ships | Camping)

11.1 Classification of Hotels, motels, cruise ships and camping
The classification of an establishments corresponds to the official standards of the host country. In the absence of an official classification, the criteria indicated are those of our correspondents or our own criteria.

11.2 Check-in / out
It is a general rule, whatever the time of arrival or departure, to have rooms or cabins (Check-in) only after 14:00. and to vacate them (Check-out) before 11:00 unless otherwise stated, arrival earlier or departing later are subject to an extra invoicing.

11.3 Rooms (Capacity and Types)

11.3.1 Single Rooms
- Single rooms have a single bed. Planned in limited numbers in hotels, they are often subject to a supplement. If a single person occupies a single room, will be asked to pay extra (a single supplement). Hotels generally price their rooms as doubles or family rooms and they do not reduce the rates if they are occupied by a single person. The costs to the hotel of providing the room remain the same, regardless of how many people occupy it. This also applies to self-catering units where, for example, three people may choose to occupy accommodation priced for four. Where available, hotel design may mean that single rooms are smaller and sometimes less well-appointed than other categories. While there is normally a supplement for these rooms, the overall cost will usually be less than when a single person occupies a double room. On safari, excursions and touring holidays, single rooms sometimes not guaranteed. Supplements paid will be refunded if a single room previously confirmed is not available. Please check to see if any special offers or single saver rates are available at your preferred hotel.


11.3.2 Twin Or Double Rooms
Double rooms are provided either with two beds or with one double bed (infrequent)
Accommodation in all hotels, regardless of the rating, will be in standard rooms (sometimes named superior/deluxe) based on twins or doubles unless otherwise stated.

11.3.3 Triple and Quad Rooms
Triple and quadruple rooms are often double rooms equipped with extra beds.
A third or fourth person sharing a room either shares existing beds or has an extra bed (which may be of camp-bed style) placed in a double/twin room. As conditions may be cramped, you may wish to consider booking two rooms.

11.3.4 Cabins on Cruises
-Standard  (called for interior cabins) are cabins that do not have a porthole or port allowing daylight to pass through.
- Cabins with portholes (or outside cabins called portholes) are cabins that let in the light of day.
The single cabins include a single bed. Planned in a limited number, they are subject to a supplement and are less well located than the double cabins.
-Double cabins are provided either with two beds, or with a low bed and a high bunk, or with a double bed (infrequent).
- Triple and quadruple cabins are often double cabins with extra beds On cruise ships,
In addition, the cabins generally offer a smaller space than in a hotel room, for an equivalent classification in terms of stars, the level of space and comfort of the cabins of river cruises in Egypt is generally lower than that of the local hotels. The guarantee cabins are allocated 7 days before departure by the cruise line. You therefore do not have the option of choosing the location, the layout or the cabin number, which cannot be changed.

11.3.5 Minimum Stays
Minimum stays are required at certain hotels for certain periods such as Christmas, New Year, Easter, Local Holidays, etc…, Where applicable these will be advised at time of booking.

11.3.6 Personal Belongs | Luggage
It is prohibited to carry dangerous objects and products on board such as controlled substances, firearms, explosives, oxygen, compressed air or flammable products, etc.
Shipping companies and Hotels reserve the right to deny boarding to a Travelers possessing such products.

Geo Tours cannot be held liable for items left on board after final disembarkation. It is up to the Traveler to check that he does not forget anything in his cabin

Geo Tours declines all responsibility for money, documents, jewelry and other valuables kept elsewhere than in the safes provided on cruise ships for this purpose.

11.3.7 Meals
When meals are included in the service, their number depends on the number of overnight stays. -
- The "All inclusive" formula includes meals, non-alcoholic drinks and the activities mentioned in the description of each Service. In principle, this formula also includes only alcoholic beverages produced locally.
- Full board begins with dinner on the first night and ends with breakfast following the last night.
- Half-board starts with dinneron the first night and ends with breakfast following the last night ( it includes one breakfast and one meal per day, dinner served often for this meal).
Whether for full board or half board, drinks are not included, except for exceptions duly mentioned in the description.
Please note:
- Depending on the destination, providers do not always have running drinking water. The costs of purchasing bottled drinking water are then your responsibility.
- Geo Tours  invites parents of small children to take food suitable for their diet and survey the allergy from some food. A financial contribution can be requested for requests out of the offered meals and services, for example to heat dishes or bottles. It will be paid on site.

11.3.8 Extras
All extra consumptions in the hotel, cruise, camping, etc… are subject to payment on the spot or at the end of the accommodation before the check-out, either by credit card or in cash according to the hotel.

11.4 Other Hotel Guests
Many hotels, especially in cities and major resorts, accommodate weddings, conventions and conferences. Also, some destinations may have an influx of groups such as students, associations or clubs. The hotels we feature are shared with guests from many countries with different cultures and customs. We have no control over the acceptance of bookings at the hotels that we feature. We are therefore unable to accept responsibility for any inconvenience caused by such groups or their activities.


12 CAR RENTAL

Rental cars are generally subject to third-party “fire and theft insurance” and “CDW insurance” (damage to the rental vehicle following a collision, shock, etc.). We advise customers to take out “PAI” insurance (personal accident insurance) on site which covers the passengers of the rental vehicle as well as its driver. Guarantees do not work if:
- The accident was due to a violation of the road or highway code and local laws, or to driving while intoxicated or under the influence of drugs or alcohol;
- The number of people transported exceeds the limit provided by the authorities for the rental vehicle.
- Vehicle rental companies are entitled to impose restrictions on use, in particular for access to tracks or non-motorized roads for ordinary vehicles. As a general rule, the driver must be at least 25 years old and have an international driving license and an international credit card.


13 LOCAL FEATURES

We draw attention to the fact that in some countries, the economic and social situation may be temporarily modified due to particular events such as religious holidays, public holidays, festivals and other local customs. It is not possible to indicate in detail these events given their diversity.

You are responsible for the carriage and care of your luggage throughout your holiday except for such times as it may be in the hands of the airline; herein such circumstances the airline specific terms and conditions relating to the carriage of luggage apply, or when porterage at a hotel or on arrival and departure is included. Please ensure that your luggage is loaded on to all transport and be careful to take the correct luggage with you when you move from a point to another point.


16 TRAVEL INSURANCE

It is advisable to take out your travel insurance at the time of booking your trip as cover will commence for pre-departure cancellation from the policy issue date. This will, therefore, provide cover should you have to cancel your trip for an insured reason such as illness or serious accident.

The type of trips we create and the requirements of our clients vary greatly, We strongly recommend that you and all members of your party are adequately insured, protecting against unforeseen circumstances that could otherwise spoil your travels. Cover should include
- Cancellation,
- Repatriation and Medical expenses in the event of accident or illness.

In addition, we strongly recommend that you have cover for
- Personal belongings,
- Delay at your outward or homeward point of departure,
- Personal liability,
- Overseas legal expenses and cancellation.
If you are undertaking any sports or adventurous activities, including trekking, on your trip you should also make sure that your insurance policy covers these.

Please ensure also you read the policy conditions and exclusions.
Please note, that this is a general information only.
We are not providing any specific advice on travel insurance or recommending any particular policy or insurer.


17 EARLY BIRDS SAVING

Save up to 100 €URO per couple
Offer for selected Packages & Cruises for invoice’s higher than €URO 1200
Book your holiday between 1 April and 30 June (both dates included).
For Holidays starting between 1 October and 31 March,
This offer applies to new bookings only,
is subject to availability and selected dates.
This offer is not to be combined with any other Promotion or any Special Offer.
To qualify for the offer the deposit must be paid in full by latest 30 June.
Normal cancellation penalties apply.
We reserve the right to amend or withdraw this offer at any time without prior notice.


18 WEBSITE

The writing of this site is the object of our greatest attention. However, it may happen that writing errors in text, dates, prices or photos have crept in. If this eventuality occurs, the prices and applicable dates will be given at the time of booking and confirmed on the order form / invoice.

18.1 Photos
Geo Tours strives to illustrate its offers with photos or illustrations trying to give a realistic overview of the services offered. However it is specified that the photos and illustrations appearing in the descriptions of the offers (Sightseeing, Cruises, Packages, Hotels, etc…) are not subject for any contracting and/or engagements issue.

18.2 Links to other Website(s)
De website kan links bevatten naar andere websites die niet door ons worden beheerd en die soms verschijnen voor informatieve, referentie- en/of commerciële doeleinden. We hebben geen controle over deze websites en zijn niet verantwoordelijk voor hun inhoud, we nodigen u uit om uw eigen vergelijkingen en verificatie te maken voordat u een commerciële overeenkomst aangaat..

18.3 Content of the Website(s)
The owner(s) of these website(s) is the only responsible of these websites, and the guarantees their content. These links appear only for information purposes, without evaluation of their content, their owner(s), the services or products they offer.

18.4 Required Conduct
We require that you agree to follow the following basic rules of conduct when using the Site(s):
1) You will follow these Terms & Conditions and all applicable laws;
2) You will onl provide truthful and accurate information;
3) You will not harass, threaten or abuse other people when using the Sites in any manner;
4) You will not interfere with others' use of the Sites, including by interrupting other users' sessions, or otherwise act in a way that negatively affects other users' use of the Sites;
5) You will not post any content that is obscene or may be hateful or offensive on racial, ethnic, sexual or any other grounds; is harmful, vulgar or distasteful; or is defamatory, libelous, or invades another person's privacy or proprietary rights;
6) You will not collect or store personally identifiable information about any other individual on the Sites, or otherwise stalk, repeatedly contact or harass another user;
7) You will not impersonate any other person or misrepresent a relationship with any person or entity, including misrepresenting a relationship with us; similarly, you will not adopt a false identity if the purpose of doing so is to deceive or defraud another;
8) You will not post any content that contains any viruses, cancel bots, Trojan horses, harmful code, or other computer software or program designed to interrupt the Sites we provide, users' ability to enjoy the Sites, or the proper functioning of any software, hardware or equipment or materials used in connection with the Sites;
9) You will not use any information on the Sites for any commercial purposes, except as expressly authorized by Geotours;
10) You will not search, mine or link any data or information to or through the Sites without Geotours express consent and authorization;
11) You will not send any bulk unsolicited advertising, promotional information, email or other solicitation (including without limitation junk mail, "spam," chain letters or pyramid schemes of any sort) to any person through the use of the Sites.
If you violate any of the guidelines set forth above, or any other aspect of these Terms & Conditions, we reserve the right to suspend or terminate your rights to use the Sites without giving you any notice.


19 IT AND PERSONAL LIBERTY

In accordance with the provisions of the IT and personal liberty commission, the information collected is intended for the organizer from whom the customer has a right of access and rectifications.