FAQs

Yes. Our tours are for single travelers, couples, families, and groups of friends, whom we put together with other travelers to form a larger group for a tour.

Geo Tours refund policy is detailed in our Terms and Conditions. The amount refunded depends on how far in advance we are notified about your cancellation. - We grant you a full refund for any amount you have paid in advance in case of weather conditions or circumstances otherwise outside of your control that might prevent the ship from coming into port in case of booking a Shore Excursion from a cruise ship with Geo Tours for example.

Our website offers two quotations, one named Single and the other named Solo. The prices for “Single” quoted for single person accommodations assume that the person would still be traveling with a group. The price includes the cost of private accommodations in hotels, but does not include other expenses necessary for a solo tour. The prices of Solo traveler are also quoted on our website. The Solo traveler would be responsible for any extra fees for guides, transportation, etc. and as a result the price would be higher. For more information about the prices of solo tours, please check our prices on the website, or enquire with us by Email, telephone, or live online chat.

Cancellation requests should be sent via Email to provide the Company with written confirmation that your reservation should be cancelled. In case you cancel your trip, the following scale of charges will be applied: From the date of booking until 61 days before your arrival date, 15% of the entire tour price will be charged. Between 60 and 30 days before your arrival date, 25% of the entire tour price will be charged. Between 29 and 15 days before your arrival date 50% of the entire tour price will be charged. Between 14 and 7 days before your arrival date 75% of the entire tour price will be charged. Between 7 and 1 days before your arrival date 100% of the entire tour price will be charged. Additionally, there are cancellation fees on all flights, ferry boats, train tickets booked by our company. If you cancel a tour at any time, you will be subject to any fees according to airline’s cancellation policy.

You should pay through our online secure payment link which will be sent to you by our sales person.

We require 50% in the moment of reservation, and 50% in no less than 2 weeks before the trip or you can pay total amount once.

No, as in each tour there are more people. However, if you are a group of 20+ persons, the route can be customized upon your request as the tour could be run privately for your group. Please ask us regarding conditions.

There are a large number of banks and exchange offices that can change cash and travelers’ checks in Morocco. Many shops, restaurants, and bars that deal with tourists will accept dollars or Euros at rates that are relatively close to the official ones. Make sure you know the current exchange rate of dollars or Euros to Moroccan Dirham (MAD).

The deposit required is usually 50% of the total price of the tour, except during peak travel times like Christmas and New Years, when the deposit will have to be 50% of the total price. You can pay the deposit for your tour using a credit card (Visa and Mastercard are accepted) or a bank order directly to Geo Tours. Our representatives will be willing to provide any additional information or support you need to complete your payment. If paying the deposit in one transaction is not possible, please contact Geo Tours to inquire about the possibility of making the payment in installments.

The currency of Morocco is The Moroccan Dirham (MAD). The currency for Morocco was issued by the Bank of Al-Maghrib which is Morocco’s central bank. Historically, the Moroccan Dirham originates from the Byzantine Empire’s Drachm, and was used in Arabia and the Levant in pre-Islamic times. The name “Dirham” came from the Roman word “denarius”.

It is possible to extend a tourist, Applying for an extension should be done no later than 15 days after entering the country. This process can be time-consuming and frustrating. Extension can be done from the nearest local/Main Police station and you have to give an application in writing a letter with attested, stamped from province, copies of your passport, along with pictures and reason for your extension. You will be allowed extension within a week, and before you departure you need to report to the same police station so that they can inform the airport authorities and when you leave Morocco it will be absolutely normal and fine.

Visitors to Morocco must have a passport valid for at least 6 months beyond the scheduled return date to enter Morocco and you can obtain a visa from Morocco Consulate before departure. Also, entry visa with USD 27 per passport is available upon arrival in Morocco airports for specific nationalities and you will need to check before. -Some nationalities don’t need a visa to visit Morocco for the purpose of tourism for up to 3 months such as United States of America, Canada, United Kingdom, Australia, Denmark, Netherlands, New Zealand, and Switzerland. For more info and details on entry visa to Morocco please check with the Moroccan consulate or embassy at your country.

Many travelers enjoy their stay in Morocco without learning a single word of Arabic; however, it is always good to learn a few Arabic words to expressing greetings or thanks. It is advisable to learn some basic Arabic terms if you are planning to visit some unpopular tourist destinations. Moroccans are friendly and will be happy to help you anytime, even if there is a language barrier.

English and French are studied in school all over Morocco. This is why most Moroccans, who live in the cities, speak or understand at least some English words or phrases, and most of Moroccans are speaking French well. Fewer Moroccans can speak Italian, Spanish, and German; however, professionals in the tourism sector are accustomed to visitors who cannot speak Arabic. They speak enough English and many other languages to fulfill the needs of most travelers.

Morocco features a large number of remarkable and historical mosques. The most notable among them are Hassan II Mosque in Casablanca, Koutoubia Mosque in Marrakech, Bab Berdieyinne in Meknes, Bou Inania Madrasa in Fez, Mosque of Mulai Idris in Fez, Tangier Grand Mosque and Sidi Bou Habib Mosque in Tangier. Tourists are welcome in all of these mosques on any day, except Friday.

Non-Muslims are generally welcome to visit mosques in Morocco. Tourists are more than welcome to visit most mosques at any time expect when they are being used for prayer, on Friday and during the five prayers of the day.
Is there any special dress code to be followed during visiting a mosque in Morocco?
There aren’t really special clothes to be put on while visiting a mosque in Morocco; however, modest dress would be highly recommended and in some mosques, it`s better for women to cover their hair and perhaps their arms and legs. Both women and men will be asked to remove their shoes before entering a mosque.

The same as many hotels all around the globe, the check-in time in most hotels in Morocco is around midday, 12 or 1 PM. In case you arrived in the hotel late at night or in the early morning, you may have to pay for an extra night to get to your room immediately, to avoid waiting until the normal check-in time.